Your privacy is our priority. This document transparently explains how iwbet collects, uses, stores, and protects the personal data of all members using our platform.
iwbet's Privacy Commitment iwbet respects the privacy of every user. We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. Your data is used solely to deliver a better platform experience.
This Privacy Policy ("Policy") describes how iwbet ("we", "Platform") collects, processes, stores and protects the personal information you provide when registering for and using our online casino platform. This Policy applies to all iwbet platform users, including website visitors, registered members and mobile app users.
Iwbet operates in accordance with internationally recognised data protection principles. We are committed to ensuring that all information you share with us is handled with full responsibility, transparency, and the highest level of security.
By registering for or using the iwbet platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use of the platform.
Iwbet collects various types of information depending on how you interact with our platform. Below is a summary of the data collected:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Mandatory |
| Contact Information | Email address, mobile number | Mandatory |
| Financial Data | Bank account details, deposit and withdrawal history | Mandatory |
| Technical Data | IP address, device type, browser, activity logs | Automatic |
| Game Data | Betting history, games played, session duration | Automatic |
| KYC Documents | MyKad copy, passport, bank statement | Verification |
Minimum Collection Principle iwbet only collects data that is strictly necessary to deliver our services. We do not collect information that is irrelevant or exceeds the operational requirements of the platform.
The personal data we collect is used for the following purposes, all aimed at delivering a better and safer platform experience for you:
Marketing Controls You can opt out of marketing communications at any time by contacting our support team or using the unsubscribe link in any email we send.
Iwbet does not sell your personal data to any third party. However, data may be shared under limited circumstances as follows:
In all data-sharing situations, iwbet ensures that recipients are bound by data protection obligations equivalent to or stricter than our own.
Data security is the foundation of iwbet's operations. We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:
Data Breach Notice In the event of a data security breach that may affect your personal information, iwbet will notify you within a reasonable timeframe in accordance with applicable legal requirements.
As an iwbet platform user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:
You have the right to request a copy of all personal data we hold in relation to your account.
You can request correction of any inaccurate or incomplete personal information held in our records.
Under certain circumstances, you can request the deletion of your personal data from our systems.
You can request a restriction on the processing of your data in certain situations during an investigation or dispute.
You can request your data in a structured, machine-readable format for transfer to another platform.
You can object to the processing of your data for direct marketing purposes at any time.
The iwbet platform uses cookies and similar tracking technologies to enhance user experience and analyse platform performance. Here is more information on the types of cookies used:
The iwbet platform is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children or minors. If we become aware that we have collected data from someone under 18, that account will be closed immediately and all related data will be deleted from our systems.
Parental & Guardian Responsibility If you believe a child or dependent may have accessed or registered on this platform, please contact our support team immediately so we can take appropriate action.
Iwbet retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general data retention guidelines:
Upon expiry of the relevant retention period, data will be securely deleted or anonymised using approved procedures.
Iwbet reserves the right to update or amend this Privacy Policy from time to time. Any significant changes will be communicated to you via your registered email or in-app notification at least 14 days before taking effect.
It is your responsibility to review this Policy periodically. The "Updated" date at the top of this page indicates when this Policy was last revised. Continued use of the platform after any amendments take effect constitutes acceptance of the new terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us:
We aim to respond to all privacy-related enquiries within 72 business hours. Requests involving data access, correction or deletion may take longer depending on the complexity of the request.
Guaranteed Response Every privacy-related enquiry received by iwbet will be acknowledged within 24 hours and resolved within a reasonable timeframe based on the complexity of the case.
Privacy is more than a policy document — it is a daily practice we uphold across every aspect of our platform operations.
All data transmitted between your device and iwbet servers is protected by military-grade encryption. No third party can intercept your communications.
Enable 2FA on your account for an extra layer of security. Even if your password is compromised, your account stays protected without the second verification code.
The iwbet platform undergoes regular security audits by accredited independent parties to ensure our data infrastructure consistently meets the latest security standards.
We only collect data that is genuinely necessary for platform operations. No excessive data collection — every piece of information we request has a clear reason.
You can request access to, correction of, or deletion of your data at any time. Control over your personal data always remains in your hands.
In the event of a security incident affecting your data, iwbet is committed to providing notice within the stipulated timeframe so you can take protective action.